Q&A
Questions And Answers
Attention: Only Half of the light strips are lit up or the color is not accurate?
This is normal, as the controller is currently in factory settings. You need to adjust some data using your phone! Here is the APP learning Video:
https://youtu.be/Yi8Z3_lMq4A?si=GuSUy6JTsYgyi2_5
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Please follow the steps to set the pixel as 155 and GRB.
1.Where does the power come from?
Our product draws power from the rear air conditioning vent, without occupying the cigarette lighter interface.
2. How long does the installation take?
Generally, after watching our installation video, one person can complete the installation of a complete set in 90 minutes
3. What components are included in the Premium package?
Include: 1x Dashboard Light + 1x Central console lights + 4x Footwell lights + 2x Front seat backrest lights + 1x Armrest lights +1 x Power Cable + 1x Controller + 1x Front Trunk Light
4. Will the wires be visible during the day?
According to our installation method, no wires will be visible at any time.
5. How do you control it?
It is controlled using a mobile app that supports both iOS and Android. We have detailed instructions on app control on our installation page.( https://youtu.be/Yi8Z3_lMq4A)
6. Will it affect the original warranty?
The warranty is only affected if the original vehicle wiring is modified. Since we do not remove or damage any wiring, it will not affect the warranty.
7. What if the power source is already in use?
In that case, Just need to connect all the plugs in series. For details, please contact us via email, and we will help you solve this problem.
8. How is it different from other lights on the market?
We offer the lowest price on the market while providing more light sources, better quality, and a simpler and more aesthetically pleasing installation method.
9. Solution for the Standard Range Model 3 that does not come with footwell lights?
If you want to install a set of footwell lights for your SR Model 3, you can purchase it directly. Following the installation video, your SR Model 3 will also have color-changing footwell lights.
10. Will it affect the battery life?
The power consumption of the entire lighting system is very low, even less than the charging power of an iPhone 14 Pro Max, so it will not affect the battery life.
11. Special policies in the LA area?
For customers in the LA area who can't wait, you can contact us to arrange self-pickup of your lighting fixtures at our warehouse location.
12. Where can I see more videos?
You can find more videos with the same name (LightingbugTech) on Instagram.
13. Will the light strip placed in the air conditioning vent melt?
We offer a one-year warranty policy. If there are any quality issues with your product within one year, we will provide a replacement.
14. Do you sell internationally?
Yes, we ship to any location worldwide where there are Teslas. If you don't see your country on the website, you can contact us via email. International orders require an additional $40 shipping fee. Some customer in certain countries may incur import fees when receiving their package, which they will need to cover themselves.